Vice President Operations

We are looking to hire a Vice President Operations – as a member of the executive team, you’ll play a key role in achieving strategic goals, promoting our corporate vision, and being an advocate within our community. To be our ideal candidate, you are strongly aligned to the values and integrity of the credit union system and have:

• A post-secondary degree in Commerce, Business Administration or related field, or completion of CUIC‘s Management Studies Program, plus 8+ years recent, related experience in a senior management role in financial services. An equivalent combination of education and experience will be considered.
• A wealth of operational experience that includes a background in sales and credit, as well as have excellent problem solving, project management, time management skills.
• Previous branch manager experience in a unionized workplace with a solid background in employee and labour relations is required.
• A demonstrated ability to lead people and create a motivating and engaging work environment
• Skilled communication and interpersonal skills with the ability to build relationships with staff, members, colleagues, and external partners
• Passion, flexibility and care deeply about people and making a difference in the community you live
• A strong understanding of Canadian credit union industry trends and knowledge of all Provincial and Federal regulatory requirements, such as PCMLFTA, PIPA, LTA, etc.

KEY RESPONSIBILITIES

• Ensure the effective delivery of day to day operations including the achievement of quality of work standards, internal and external audit standards, regulatory compliance, and commercial and retail credit functions. Note- this position follows a Tuesday through Saturday work schedule.
• Ensure a coordinated and balanced approach to the creation and execution of operational planning and budgeting, human resources development, and enterprise risk management.
• Create an alignment of innovative operational strategies that support the credit union’s strategic goals and objectives for growth and profitability.
• Provide leadership, clarity of purpose, management, and coaching support essential to the achievement of the Credit Union’s day to day operational objectives.
• Lead in a professional, courteous, and respectful manner, acting as role model in a culture driven by operational efficiency and member advocacy.
• Emphasize professional development and team building while staying current on new developments in the financial services industry.
• Provide support to the Board of Directors and committees of the Board on an as needed basis.
• Act on behalf of the CEO in their absence and assume selected duties of other managers as needed.

REWARDS

At GFCU you have the ability to bring your ideas and express your opinions in an industry where change and innovation is constant. As an employer, GFCU provides challenging and innovative work, competitive salary and benefits, and the opportunity for professional career growth.

We believe our greatest asset is our people and we work hard to support and empower them. If you are a team player, goal-oriented and looking to build a career in the financial services industry, we would like to hear from you!