Job Posting

Food & Beverage Supervisor

Employer Name: 
St. Eugene Golf Resort and Casino
Job Location: 
Cranbrook, BC
Job Description
Job Purpose
This position is a supervisory position where you would supervise and ensure servers professionally serve food and beverage in the lounge, restaurants and catering functions, ensuring a high level of guest satisfaction. You would trouble shoot and ensure guest satisfaction if a guest concern arises, communicating any problems that may occur and making sure any issues have the appropriate follow up. The position would require assistance in managerial functions such as beverage inventory counts, scheduling and payroll and the ability to offer solutions to make operations in the banquets and other outlets run smoothly. You may be called on to be the “go to person” if problems or issues occur at night when there may not be other managers available, this would require a high level of problem solving and knowledge of the hotel and other departments. You would coordinate closely with the Sales department and kitchen to ensure special functions needs are met
Candidates must have Grade 12 with a minimum of 2 years supervisory experience or an acceptable combination of related experience, education and/or training. A related Post Secondary diploma or certificate would be an advantage. Must have or the ability to get a Serving it right and food safe certificate. Previous hotel golf course or Casino experience would be an asset.
  • Ability to develop, cultivate and lead a team
  • Demonstrates the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
  • Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
  • Demonstrates accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
  • Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Knowledge of functions and promotions of the St. Eugene Golf, Resort & Casino and knowledge of the surrounding area
  • Knowledge of Microsoft Office computer applications
  • Knowledge of Maestro and Silverware applications
  • Higher knowledge of food and beverage and wine
  • Knowledge of the accounting aspects of food and beverage with the appropriate mathematical skills 
Conditions of Employment:
Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends. Must be able to deal with challenging guests while following BC Liquor laws. 
Application Process:
St. Eugene offers a competitive compensation and benefits package.  Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications.
Terms of Employment: 
Permanent, Full Time


Posting Will Expire: 
Saturday, January 13, 2018
How to Apply
Application Procedure: 

Fax: 250-420-2001

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